WHO WE ARE:
bluemedia is filled with people who know what to do next, who lead, who build. Not just people who work here. We run a consistent team of over-achievers, and we know our culture isn’t for everyone. It is, however, for anyone who wants it bad enough.
WHAT WE BELIEVE:
We’re driven by a desire to Make It Perfect™. bluemedia is a company thoroughly focused on people, innovation and exceptional customer service. At the heart of the company is a passion for “making it perfect”—for clients and for employees. That’s the purpose of the company and the main driver for how our success has been realized over the years.
WHO WE’RE LOOKING FOR
- Relentless client champion
- Excellent communication skills on e-mail and phone
- 5+ years’ experience in customer service
- Experience managing projects of $25,000+
- Experience upselling and growing accounts
- Ability to manage multiple clients and projects at one time
- Proficient with MS Suite: Excel, Word; Adobe Creative Suite a plus
- Driver’s license with healthy record (required to drive company vehicles when needed)
- Fluent in English; bi-lingual a plus
- High School Diploma or equivalent
- Experience in the large format print industry is recommended but not required for the right candidate
WHAT YOU’LL DO
- Support sales executives in client communication
- Act as a liaison for the client to all other departments and management
- Ensure information for all transactions is as complete and accurate as possible
- Scheduling installers and other needed vendors for project execution
- Develop a deep understanding of all bluemedia products and services
- Assist in general client relations: phone calls, tours, meetings
- Assist with general tasks related to project completion: measure onsite items, pickups, dropoffs
- Ability to survey
- Ability to engineer basic orders
WHAT WE OFFER
- Weekly Paychecks — employees paid in weekly installments
- Paid Holidays — If you’re a full-time team member, you’ll receive 7 paid holidays
- Paid Sick Time (PST) — Eligible for 40 hours after 90 days of employment, with unused hours carried forward one year, no pay for unused PST
- Paid Time Off (PTO) — Eligible for 16 hours after one year of employment, with 8 hours added for each additional year of employment, max out at 80 hours, no annual carryovers, no pay for unused PTO
- Health Care — Participation in the health care plan is available at 60 days, partial company reimbursement for employee (subject to change), with family coverage available at employee cost
- Dental Care — Available at 60 days, employee pays total premium
- Vision Care — Available at 60 days, employee pays total premium
- 401K Plan — Available with a current 1% match to all team members after 90 days of employment
- Tech — For select positions, cell phones, laptops, and iPads are provided by bluemedia
